BFF is seeking best of breed CRM service providers to participate in our RFI/RFP evaluation as part of our plan to re-engineer our Customer Management systems. 

We are a fast growing Health Resource Management company that works with healthcare organizations – primarily insurance Managed Care health plans – to help them reestablish contact and engage with their hard-to-reach, high utilization, or at-risk members.

If your company would like to participate, please complete our Request for Information (RFI) by no later than 9/30/22 – highlighting your capabilities across 3 domains – business process, technology, and support. Ultimately, BFF is wishes to engage a service provider over a 3+ year period, subject to negotiation.

We look forward to your response and hope you embrace the opportunity join us in our endeavor to transform our business to meet the dynamic needs of our industry and clients.

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