Helping you
“We locate, educate and engage your members
to increase member health and your success.”
Best Foot Forward
OUR MISSION
Best Foot Forward assists health plans to achieve improved member engagement performance, enhancing member care and health plan financial success.
We update and verify contact information for health care organizations. Best Foot Forward utilizes extensive search tools, combined with industry knowledge and experience, to provide enhanced contact information for the member. We implement a live phone campaign, incorporating various time schedules and multiple attempts, to reach members.
When contacted, members are educated on the key benefits of the health plan, with a focus on enhancing a member’s proactive participation.
We successfully contact and perform health gap reduction activities, delivering over 50% successful member engagement. Hard to reach members are common engagement projects. These consist of members that have not been contacted through all efforts of the health care organization.