Customer Experience

By providing health engagement solutions that are carefully customized and designed, Best Foot Forward assists Medicaid health plans to meet key targets and enhance member engagement, patient education, and financial results. With easy-to-follow processes that help members better utilize their existing coverage, we can improve healthcare outcomes, while also supporting health plans to improve their HEDIS scores. Best Foot Forward also helps health plans manage their process for welcoming newly enrolled members, as often contact information is missing or inaccurate.

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