Improving Utilization of Wellness Visits

This year has presented a unique challenge for efforts to encourage wellness visit utilization. As the number of coronavirus cases increased, the number of wellness visits decreased for both children and adults, and there was an impact. Immunization rates for children dropped. Older adults missed out on preventive care, including medication adjustments, mental health screenings, … Read more

COVID-19 is a Medicaid Member Engagement Opportunity

Engaging Medicaid members is a consistent challenge for health plans, pandemic or not. Those members often move residences more frequently, making it more difficult for plans to maintain accurate contact information. In addition, Medicaid members may have low health care literacy, chronic medical conditions, or other circumstances that make it harder to connect. But, to … Read more